Request Management System

RequestFlow

Turn scattered requests into a structured intake system with clear ownership, approval paths, priorities, updates, and operational visibility.

Intake formsApprovalsAsana tasksSlack updatesRequest reports
RF

Interactive Flow Demo

Move the request and trigger the system.

This mockup shows how one request status change can activate intake, ownership, communication, tracking, and reporting workflows.

IncomingRequest was received
Request cardIncoming
Website Update

New request submitted by the marketing team and ready to move through the approval workflow.

TriageRequest is being reviewed
Move the request here
ApprovedRequest is ready for action
Move the request here
Open Requests32

8 new requests received this week

Awaiting Approval7

Needs owner review

In Progress18

Assigned to active owners

SLA Risk3

Requires attention today

Request Queue

Every request has a status and owner.

We
Website UpdateMarketing • Owner: Taylor
Create implementation task88%
Approved
Ne
New Vendor AccessOperations • Owner: Jordan
Review security requirements42%
Needs Triage
Cl
Client Report ExportCustomer Success • Owner: Milla
Confirm report fields67%
In Progress
Bi
Billing AdjustmentFinance • Owner: James
Escalate approval delay28%
At Risk
On
Onboarding FormImplementation • Owner: Leticia
Send final version94%
Approved

Next Steps

Request queue

Timeline

Recent request activity

Request approved

Website Update moved to Approved

Today at 10:18 AM
New request submitted

Vendor access request received

Today at 9:55 AM
Approval delay detected

Billing adjustment is approaching SLA limit

Yesterday at 4:40 PM
Task created from request

Client Report Export assigned to Milla

Yesterday at 2:15 PM

Weekly Snapshot

Request volume by category

Ops
CS
Build
Finance
Admin